Hi there! Thanks for checking out my work!

Get in touch

<aside> <img src="/icons/mail_gray.svg" alt="/icons/mail_gray.svg" width="40px" /> Email

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Certifications

<aside> <img src="/icons/arrow-right_gray.svg" alt="/icons/arrow-right_gray.svg" width="40px" /> AWS Certified SysOps Administrator - Associate

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<aside> <img src="/icons/arrow-right_gray.svg" alt="/icons/arrow-right_gray.svg" width="40px" /> CompTIA Security +

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<aside> <img src="/icons/arrow-right_gray.svg" alt="/icons/arrow-right_gray.svg" width="40px" /> Microsoft Technology Associate (MTA) - Security Fundamentals

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<aside> <img src="/icons/arrow-right_gray.svg" alt="/icons/arrow-right_gray.svg" width="40px" /> Microsoft Technology Associate (MTA - Windows Server Administration

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<aside> <img src="/icons/arrow-right_gray.svg" alt="/icons/arrow-right_gray.svg" width="40px" /> Microsoft Technology Associate (MTA - Networking Fundamentals

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<aside> <img src="/icons/arrow-right_gray.svg" alt="/icons/arrow-right_gray.svg" width="40px" /> Microsoft Technology Associate (MTA - Windows Operating System Fundamentals

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Hobbies

• Off-roading
• Home Lab
• Ju-Jitsu
• Baseball
• Gaming

About Me

<aside> 👋 Certified IT professional with an extensive background in managing and maintaining both on-premises and cloud-based enterprise infrastructures. Proven expertise in administering Windows and MacOS systems, AWS, Google, and Microsoft cloud solutions. Implemented robust security and IT policies and effectively led high-performing IT support teams, managing diverse IT operations.

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<aside> <img src="/icons/link_gray.svg" alt="/icons/link_gray.svg" width="40px" /> ericgarcia.cloud

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<aside> <img src="https://i.pinimg.com/736x/92/d1/db/92d1db1521d374335498624cc95e9554.jpg" alt="https://i.pinimg.com/736x/92/d1/db/92d1db1521d374335498624cc95e9554.jpg" width="40px" /> Eric Garcia

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My Specialties

Specialties

Tools

Tools

Work Experience

<aside> <img src="/icons/user-circle-filled_gray.svg" alt="/icons/user-circle-filled_gray.svg" width="40px" /> Information Technology Manager Bambee HR, Los Angeles, CA - Aug 2022 - April 2024

• Established and led a dynamic IT support team. Recognized inefficiencies and drove process improvements, enhancing productivity for various teams
• Implemented IT policies and procedures to ensure SOC2 Type 2 compliance
• Deployed Mobile Device Management (MDM) solutions for Windows and Apple environments
• Improved IT security by implementing endpoint security, endpoint detection and response, and access control policies across all systems.
• Maintained and optimized various environments, such as: AWS cloud networks, Atlassian Suite, Microsoft 365, Google Workspace, Slack, Zoom
• Led the network infrastructure initiative for office expansion effort, creating a secure and stable on-premise network </aside>

<aside> <img src="/icons/football_gray.svg" alt="/icons/football_gray.svg" width="40px" /> IT Desktop Support Assistant Manager | Lead IT Desktop Support Engineer FanDuel, Culver City, CA - Nov. 2021 - Aug. 2022

• Delivered mentorship and managerial guidance to junior, senior, and lead support engineers
• Oversaw technical services and architecture across designated local sites, leading projects, and providing functional team oversight to ensure IT best practices
• Acting as 3rd and 4th point of escalation for IT Support
• Streamlined IT onboarding and offboarding practices </aside>

<aside> <img src="/icons/mathematics_gray.svg" alt="/icons/mathematics_gray.svg" width="40px" /> Systems Administrator Mathnasium, Los Angeles, CA - Jan. 2020 - Nov. 2021

• Provided support and troubleshooting for product releases using tools within the .NET framework such as Team Foundation Server (TFS)
• Implementing and administered public client-facing web applications utilizing various AWS Services for high availability and fault tolerance
• Maintained security best practices such as endpoint security, network security (on-prem & cloud), and platform security
• Oversaw all web hosting operations for both domestic and international regions </aside>

<aside> <img src="/icons/airplane_gray.svg" alt="/icons/airplane_gray.svg" width="40px" /> Network & Systems Administrator Dasco Engineering Corporation, Torrance, CA - Nov. 2017 - Dec. 2019

• Designed and implemented stringent security policies, in conjunction with the IT manager, adhering to ISO and NIST compliance regulations
• Demonstrated expertise in troubleshooting network disturbances and resolving endpoint operating issues
• Configured and managed various applications for 100+ employees such as Google Workspace, Microsoft 365, and Windows Server with Active Directory </aside>

Work Examples

Portfolio Items